Google
Google IT Support Professional Certificate
Google

Google IT Support Professional Certificate

Votre carrière dans le domaine de l’informatique. Ce programme vous permettra d’acquérir les compétences très recherchées, qui vous prépareront à un emploi en moins de 6 mois. Aucun diplôme ou expérience particulière ne sont requis.

Taught in French

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

7,842 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.6

(201 reviews)

Beginner level

Recommended experience

4 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Obtenez les compétences nécessaires pour réussir dans un emploi de débutant en informatique

  • Apprenez l’assemblage d’ordinateurs, le réseautage sans fil, l’installation de programmes et le service client

  • Apprenez à fournir un support client de bout en bout, depuis l’identification des problèmes jusqu’au dépannage et au débogage

  • Apprenez à utiliser des systèmes tels que Linux, les systèmes de noms de domaine, l’interface de ligne de commande et à comprendre le code binaire

Details to know

Shareable certificate

Add to your LinkedIn profile

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
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Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera's job search guide

¹Based on Coursera learner outcome survey responses, United States, 2021.

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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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Professional Certificate - 5 course series

Principes de base du support technique

Course 125 hours4.5 (166 ratings)

What you'll learn

Skills you'll gain

Category: Code binaire
Category: Dépannage
Category: Support Client
Category: Linux

Les bits et les octets des réseaux informatiques

Course 233 hours4.7 (43 ratings)

What you'll learn

Skills you'll gain

Category: Code binaire
Category: Dépannage
Category: Support Client
Category: Linux

What you'll learn

Skills you'll gain

Category: Cybersécurité
Category: cryptographie
Category: sécurité sans fil
Category: sécurité des réseaux

What you'll learn

Skills you'll gain

Category: Dépannage
Category: Ipv4
Category: modèle de réseau
Category: Système de noms de domaine (DNS)

Sécurité informatique et dangers du numérique

Course 537 hours4.6 (23 ratings)

What you'll learn

Skills you'll gain

Category: Powershell
Category: systèmes de fichiers Linux
Category: Linux
Category: interface de ligne de commande

Instructors

Onlea support

Top Instructor

Google
18 Courses249,174 learners
Google Career Certificates

Top Instructor

Google
323 Courses9,104,647 learners

Offered by

Google

Why people choose Coursera for their career

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Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Support and Operations? Start here.

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Frequently asked questions