The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds.
Este curso forma parte de Programa especializado: éxito profesional
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Acerca de este Curso
¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negociosQué aprenderás
Differentiate between the five working generations and their communication preferences
Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid
Discuss effective techniques for communicating with a diverse workforce
Implement a flexing communication strategy to better communicate with one’s workplace team
Habilidades que obtendrás
- Business Communication
- Communication
- Communications Management
¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negociosOfrecido por
Programa - Qué aprenderás en este curso
Your Communication Preferences
Managing Communication Change Drivers
Flexing Communication
Enhancing Communications
Reseñas
- 5 stars64,65 %
- 4 stars23,18 %
- 3 stars7,69 %
- 2 stars2,63 %
- 1 star1,83 %
Principales reseñas sobre COMMUNICATION IN THE 21ST CENTURY WORKPLACE
I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.
More interviews were few real-life scenarios are discussed will be useful. Patricia is one of the most expressive tutors on Coursera and her energy & enthusiasm is infectious.
I learned a lot of new things here. Some good techniques to apply and some fun stories as well. The course duration is ideal for busy people. The quizzes were easy too.
The content of the course was good. Lectures were effective. I specially liked the last statement after every lecture "where ever you may be have a great time"
Acerca de Programa especializado: éxito profesional

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