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Learner Reviews & Feedback for High Stakes Leadership: Leading in Times of Crisis by University of Michigan

4.7
stars
409 ratings

About the Course

This course has been designed to help leaders, like you, learn how to effectively navigate the challenges of significant organizational disruptions. As a participant in this course, you’ll discover why an understanding of various stakeholder perspectives can inform and dramatically improve a leader’s response to events that threaten an organization’s very survival. This course is also about understanding and developing individual and organizational resilience—the ability to anticipate potential threats; to cope effectively with adverse events when they occur; and to adapt to changing conditions, ensuring a viable path forward for yourself, your team, and your organization. These topics are particularly relevant in the wake of the global COVID-19 pandemic. Many course examples will reference lessons leaders around the world have learned during this far-reaching healthcare crisis. During the eight course modules, which are distributed over four weeks, participants will explore topics such as: Why the VUCA world is making crises more common; Characteristics of resilient organizations and ways to increase resilience; Stakeholder value propositions and how these are threatened during a crisis; Organizing frameworks for estimating the types of crises an organization might encounter; the Unique and challenging nature of the crisis environment; the Fundamentals of crisis leadership; and Building a plan to prepare yourself, your team, and your organization for your next major crisis—which, in today’s world, is not so much an “if”, as a “when”. Professor Mike Barger, your faculty member for this course, has served as a TOPGUN instructor in the United States Navy and as a founder and executive at JetBlue Airways. His professional experience has helped him learn a great deal about crisis leadership and to gain a true sense of what it means to be resilient. Throughout the course, Professor Barger will draw upon many practical examples that will make the content of this course easy to appreciate, understand, and translate into practical lessons that you will be able to apply immediately at your organization. Crisis leadership is a topic that’s exciting, daunting, and almost impossible to master. With some time and effort over the four weeks of the course, however, you can develop an exceptional set of crisis-leadership tools that will serve you well throughout your professional career....

Top reviews

SG

Oct 15, 2020

This course exceeded all of my expectations and was extremely valuable, even after a decade and a half of crisis communications work. I would recommend it to anyone interested in the topic.

RL

Jun 9, 2021

Great course to prepare the company before Time of Crisis arrives. The contents of the course and experiences shared applied in real life situations are very enlightening and educative.

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26 - 50 of 116 Reviews for High Stakes Leadership: Leading in Times of Crisis

By Defense a G

Dec 19, 2020

Thank you so much! i feel like i've learned alot from this course. A big thanks to Coursera and to the uiniversity of Michigan and also Jet blue and of course Mr.Mike Barger i love you! and you are an example of good communication and leadership. The videos you presented were super professional and i've learned more than just of what you said and taught us but also how you communicated and talked with us fellow students. Thank you!

By Dennis H

Jan 1, 2021

This course is really well presented and provides a solid foundation and understanding of crisis management. The only thing I disliked were the exercises where we had to rate the organization's or our own abilities in crisis management. This is especially subjective for participants who are not in executive positions and did not prove useful in my case. However, it is possible to skip these exercises.

By Sebastian A

Jan 13, 2021

In times of crisis, the character and personality of a leader must emerge and communicate through solutions. You must show leadership and not panic or despair. It is important that leaders can send a message to the work team that generates confidence and security, and with it reach the best solution and avoid any type of inconvenience to the organization.

By Syed F

Nov 20, 2020

In a VUCA world crisis i imminent, this course gives insight about its type and way too navigate. It helped me to understand who are important during a crisis and build relation with them in long before a crisis. This course also helped me too create a typology and crisis response checklist (CRC) which is really valuable to prepare for a crisis.

By Matthew B

Aug 9, 2020

Even as a person who's managed hundreds of crises, this course further expanded my skills. I am very pleased to be more prepared. I also increased confidence through reflecting on my many crisis leadership experiences. This course gave me the opportunity to learn from the experiences of people around the globe, as well as to share my own.

By Manisha M

Jul 9, 2021

I found this course very interesting especially after realizing how crisis management in business is so related to crisis at an educational institution. Professor Mike Barger was so interesting to listen to and I really enjoyed this course and gained so much of value that I am going to put into practice at my school.

Thank you very much.

By Sabrina D C

Jan 31, 2021

Great, great, simply great course. Content, Presentation, Speed, Professor. I am so happy I have found and accomplished this course. It is of high quality and close to real life examples with very updated sources. Really, Prof. Barger: Accomplishments to this course. I will follow up with University of Michigan for sure.

By Chandrahaas C S

Jun 14, 2021

An extremely useful and practical course. Thank you, Prof. Barger, for bringing your extensive experience in handling crisis to make it engaging. This course has a great list of theoretical models that can be applied easily in real life organizational scenarios. Thanks to Coursera for providing a scholarship as well.

By Aditya h

Jun 6, 2021

Great course to understand crisis that could potentially arise in any organization. It also provides guidelines in order to be prepared so as to tackle crisis with a well prepared typology, checklist, stakeholder management and strong leadership principles

By Nick C

Nov 5, 2021

good course. it was a bit monotenous with video reading video reading but the exercises were good and it was particularly helpful if you are involved in criisis management.I ddi this course as there were no peer assignments and so easier to pass

By ROHAN M

Jul 18, 2021

Mr. Mike Barger made sure the course went well and not be boring for the learners , both at the same time. The pace was perfect and the examples shown were very enough to give an idea to the learners what exactly crisis management looks like.

By John N

Dec 13, 2020

I've learned many lessons(both theoretical and practical) that have helped me gain a better understanding of the crisis perspective from different stakeholders. Not only that, I also learned the qualities of what a leader should have.

By Jason D

Jan 29, 2022

Very informative, interesting to learn and develop new skills of understandings and acting at high stake leadership position, Helps in my field of study and qualification. Looking forward to more of similar course.

By RenSun L

Jun 10, 2021

Great course to prepare the company before Time of Crisis arrives. The contents of the course and experiences shared applied in real life situations are very enlightening and educative.

By Steve F

Jan 29, 2021

Those tests push your mind , you read everything and then try to imagine the scenario what would you do and those tests are heartbreakers.. Great course

By Yudha S

Jun 16, 2021

I recommend this course to everyone who's passionate about leadership. The lecture is great and the materials are crucial to young generations.

By Neeraj K

Mar 7, 2022

Great Examples! These really help to relate with the course materials and helps in knowledge retention. Thank you very much for this course!

By Naresh b

Aug 14, 2020

thank you so much to coursera and the resource person of University of Michigan. The course was excellent with useful content. Thanks again.

By Katherine B

Sep 16, 2020

Fantastic course to develop your leadership crisis management skills and understand the rationale behind decision-making in an organization

By Vishawjit C

May 13, 2021

The course gives great insight about High stakes leaderships skillsets and also wide up the thought process subject to Crises Management

By francis o

Feb 11, 2021

The course has taught me so much about High Stakes Leadership and to effectively Lead in Times of Crisis. Worth every second of my time.

By Dan B

Sep 27, 2020

Highly recommended. Crises could happen any moment. The best time prepare for the unexpected is now... starting with this course.

By Carson L

Sep 20, 2020

Relevant to all organizations in a world growing in complexity. Material well delivered and comprehensive. Highly recommended!

By Gabriel C H

Mar 31, 2021

Great course, but a little difficult if you don't have previous experience in the topics that it covers.

By Nathanael T G

Nov 5, 2021

This is a wonderful course that teaches a multitude of knowledge in regards to crisis management