This course is an introduction to motivation, leadership, communications, decision making, and leading people through effective management of human resources (HR), ethics, social responsibility, and managing consumer experiences in the hospitality industry by examining service-driven management foundations.
ofrecido por
Management Foundations in the Hospitality Industry
Universidad del norte de TexasAcerca de este Curso
3575 vistas recientes
Fechas lÃmite flexibles
Restablece las fechas lÃmite en función de tus horarios.
Certificado para compartir
Obtén un certificado al finalizar
100Â % en lÃnea
Comienza de inmediato y aprende a tu propio ritmo.
Nivel principiante
To be successful in this course, you will need to understand the basic structure of a hospitality organization.
Aprox. 7 horas para completar
Inglés (English)
SubtÃtulos: Inglés (English)
Fechas lÃmite flexibles
Restablece las fechas lÃmite en función de tus horarios.
Certificado para compartir
Obtén un certificado al finalizar
100Â % en lÃnea
Comienza de inmediato y aprende a tu propio ritmo.
Nivel principiante
To be successful in this course, you will need to understand the basic structure of a hospitality organization.
Aprox. 7 horas para completar
Inglés (English)
SubtÃtulos: Inglés (English)
ofrecido por
Programa - Qué aprenderás en este curso
2 horas para completar
Module 1: Introduction to HR, Job Analysis, and Design
In our first module, we will discuss descriptions and functions of Human Resources departments, specifically within hospitality organizations. (Human Resources will often be abbreviated as HR in this course - this is also how the industry refers to Human Resources.)
2 horas para completar
2 videos (Total 4 minutos), 10 lecturas
2 horas para completar
Module 2: Planning, Recruiting, and Talent Selection
In this module, we will continue to learn about best practices for planning for proper staffing levels and recruiting the best talent.
2 horas para completar
4 videos (Total 66 minutos), 1 lectura, 1 cuestionario
1 hora para completar
Module 3: Orientation, Socialization, and Culture
In this module, we will discover the importance of selecting the right talent for a hospitality organization and review important strategies designed to increase the likelihood of success when selecting people for a job.
1 hora para completar
2 videos (Total 16 minutos), 1 lectura, 1 cuestionario
2 horas para completar
Module 4: Training and Development
In this module, we examine training programs and employee performance appraisals.
2 horas para completar
2 videos (Total 22 minutos), 1 lectura, 1 cuestionario
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
¿Qué recibiré si compro el Certificado?
¿Hay ayuda económica disponible?
¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.
