Este curso forma parte de Programa especializado: Negotiation, Mediation and Conflict Resolution

4.7
estrellas
508 calificaciones

96 %

Aurélien Colson +1 instructores más

17.829 ya inscrito

Ofrecido Por

Programa especializado: Negotiation, Mediation and Conflict ResolutionEscuela de Negocios ESSEC

Acerca de este Curso

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All of us are aware that cultural differences are significant and that they affect how we interact with others in business and in leisure activities. But what is culture exactly, and how does it impact on negotiation, in particular? 
This course will help you to be more precise about different dimensions of culture, from one region or country to another, while helping you to avoid simplifications, clichés and stereotypes. It will also lead you to a better overall awareness of your own culture.

In addition the course modules will guide you to a better understanding of when and how cultural differences are likely to influence the different dimensions of a negotiation - the people, problems and processes. Armed with that understanding, your awareness, preparation and strategy will be enhanced when you are faced with negotiators from cultures and regions different from your own. Your ability to anticipate and react, your negotiation flexibility, will be improved and refined.

The course also gives you a concrete look at quite different national and regional negotiation styles  (we look at the French, Chinese, North American and Middle Eastern). In addition, an examination of negotiation in two multicultural settings (European Union institutions, on the one hand, and the recent COP 21 climate conference in Paris, on the other) highlights the importance of well-designed negotiation processes for getting both efficiency and fairness.

Fechas límite flexibles

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Certificado para compartir

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100 % en línea

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Curso 2 de 4 en

Programa especializado: Negotiation, Mediation and Conflict Resolution

Nivel intermedio

Aprox. 12 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Certificado para compartir

Obtén un certificado al finalizar

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Curso 2 de 4 en

Programa especializado: Negotiation, Mediation and Conflict Resolution

Nivel intermedio

Aprox. 12 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Instructores

Calificación del instructor

4,8/5 (103 calificaciones)

Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels

Political Science

97.441 alumnos

6 cursos

Alan Jenkins

Ofrecido por

Escuela de Negocios ESSEC

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.

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Programa - Qué aprenderás en este curso

Calificación del contenido96%(1,942 calificaciones)

Semana

Semana 1

3 horas para completar

Culture & Negotiation

3 horas para completar

7 videos (Total 32 minutos)

7 videos

Why Culture matters for negotiators ?4m

Defining "Culture"4m

Prof. J. Brett on Culture and Negotiation4m

The multidimensionality of every negotiator4m

How to profile a culture (Part 1)4m

How to profile a culture (Part 2)3m

Cultural intelligence4m

4 ejercicios de práctica

Practice quiz "Defining culture"30m

Practice Quiz "Culture & Negotiator multidimensionality "30m

Practice quiz "How to profile a culture"30m

Practice quiz "Cultural Intelligence"30m

Semana

Semana 2

3 horas para completar

The impact of culture on the process dimension of negotiation

3 horas para completar

6 videos (Total 26 minutos)

6 videos

Low-context VS High-context cultures (Part 1)2m

Low-context VS High-context cultures (Part 2)4m

Non-verbal communication across cultures5m

Monochronic VS Polychronic Cultures (Part 1)1m

Monochronic VS Polychronic Cultures (Part 2)4m

Global etiquette6m

4 ejercicios de práctica

Practice quiz "Low vs. high-context culture"30m

Practice quiz "Non-verbal communication"30m

Practice quiz "Monochronic vs. Polycronic culture"30m

Culture & Process dimension - Final Graded Quiz30m

Semana

Semana 3

2 horas para completar

The impact of culture on the people dimension of negotiation

2 horas para completar

6 videos (Total 26 minutos)

6 videos

The cross-cultural negotiator's dilemma (Part 1)4m

The cross-cultural negotiator's dilemma (Part 2)3m

Key factors to design an Adaptation Negotiating Strategy5m

5 Adaptation Negotiating Strategies (Part 1)3m

5 Adaptation Negotiating Strategies (Part 2)3m

Adaptation strategy & Decision making processes in different Cultures4m

3 ejercicios de práctica

Practice quiz "Cross-cultural negotiator's dilemma"30m

Practice quiz "Adaptation negotiating strategy"30m

Culture & People Dimension - Final Graded Quiz30m

Semana

Semana 4

5 horas para completar

Specific examples

In the final module particular national and regional negotiating styles are examined - French, Chinese, US and Middle Eastern - so as to highlight some of the most pertinent contrasts for international negotiators. In addition multilateral and multicultural negotiation settings are examined - by focusing on European Union institutions, and on the recent COP 21 climate negotiations in Paris, we look at the importance of processes in cross-cultural negotiation success. All of this will help you analyze and explore your own negotiation culture.

5 horas para completar

6 videos (Total 35 minutos)

6 videos

Focus on the French negotiating behaviour7m

Focus on the EU institutions' negotiating behaviour4m

Focus on Chinese negotiating behaviour4m

Focus on the American negotiating behaviour4m

Focus on the Middle Eastern culture negotiating behaviour6m

Lessons learned from the COP21 negotiations6m

6 ejercicios de práctica

Practice quiz "European Union"30m

Practice quiz "China" example30m

Practice quiz "American" example30m

Practice quiz "Middle Eastern" example30m

Practice Quiz "COP21"30m

"Specific examples" - Final Graded Quiz30m

Reseñas

4.7

127 reseña

5 stars
77,16 %
4 stars
19,29 %
3 stars
2,55 %
2 stars
0,19 %
1 star
0,78 %

Principales reseñas sobre INTERNATIONAL AND CROSS-CULTURAL NEGOTIATION

por RC29 de oct. de 2017

A very interesting and helpful look at interacting with other cultures.

por GR20 de dic. de 2018

Amazing, good teachers easy to understand and with a lot of real life examples. I really enjoy it.

por HN27 de abr. de 2021

This course is useful and practical! It helped me to understand different cultural perspectives on negotiation. I'd like to recommend this course.

por RJ29 de dic. de 2021

Very informative, useful and applicable. Loaded with very practical tips and insights from internationally-renowned experts.

Ver todas las reseñas

Acerca de Programa especializado: Negotiation, Mediation and Conflict Resolution

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.

You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.

Negotiation, Mediation and Conflict Resolution

Preguntas Frecuentes

¿Cuándo podré acceder a las lecciones y tareas?
El acceso a las clases y las asignaciones depende del tipo de inscripción que tengas. Si tomas un curso en modo de oyente, verás la mayoría de los materiales del curso en forma gratuita. Para acceder a asignaciones calificadas y obtener un certificado, deberás comprar la experiencia de Certificado, ya sea durante o después de participar como oyente. Si no ves la opción de oyente:
es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
¿Hay ayuda económica disponible?
Sí. En ciertos programas de aprendizaje, puedes postularte para recibir ayuda económica o una beca en caso de no poder costear los gastos de la tarifa de inscripción. Si hay ayuda económica o becas disponibles para tu selección de programa de aprendizaje, verás un enlace para postularte en la página de descripción.

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International and Cross-Cultural Negotiation

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