The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage leads in a real world business setting.
Este curso forma parte de Certificado profesional de Operaciones de venta de Salesforce
Ofrecido Por
Acerca de este Curso
It is recommended that you have some background knowledge of sales and CRM, and an understanding of the basics of Salesforce platform navigation.
Qué aprenderás
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Habilidades que obtendrás
- Lead Management
- CRM
- Sales Operations
- Salesforce Lightning
- Salesforce
It is recommended that you have some background knowledge of sales and CRM, and an understanding of the basics of Salesforce platform navigation.
Ofrecido por
Programa - Qué aprenderás en este curso
Importing Data and Working with Leads
Organizing Leads, Campaigns, and Tasks
Managing and Qualifying Leads
Enhancing Sales Productivity and Converting Leads
Reseñas
- 5 stars85,20 %
- 4 stars9,46 %
- 3 stars1,77 %
- 2 stars1,18 %
- 1 star2,36 %
Principales reseñas sobre LEAD MANAGEMENT IN SALESFORCE
Really interesting course. I am glad I decided to learn Salesforce by using this course. Thanks
I liked this course. It taught a lot of functions in SalesForce that would be valuable for this position. A few hiccups with outdated functions, such as notes, but other than that, great!
Great breakdown of roles, and hands on learning tools via guided projects. Course 2 was well thought out had additional information if you want to pursue Salesforce as a career
The hands-on activities are easy to follow and I have gained better understanding of leads conversion to prospects in a short span of time.
Acerca de Certificado profesional de Operaciones de venta de Salesforce

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