Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
Este curso forma parte de Programa especializado: Influencing: Storytelling, Change Management and Governance
Acerca de este Curso
- 5 stars76,15 %
- 4 stars19,03 %
- 3 stars4,11 %
- 2 stars0,68 %
Principales reseñas sobre NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT
Excellent course that will really help me as an marketing professional. The instructor is very easy to understand and he described the lessons in a superbly clear manner.
One of the best courses I took on the Coursera platform. Induced a lot of learning. Special thanks to the wonderful instructor and Coursera.
It cannot be brushed off easily. Some topics are actually hard to learn and thus, are more motivating for me to study a bit harder than usual
Great course on negotiation and conflict resolution. The instructor is knowledgeable and breakdown complex issues well in a multifaceted manner.
Acerca de Programa especializado: Influencing: Storytelling, Change Management and Governance
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