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Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University

4.7
stars
666 ratings

About the Course

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’....

Top reviews

JB

Jul 19, 2023

It was a very thorough course. I learned quite a bit from it. I am now using this knowledge in my everyday life. Thank you for providing this course content. I recommend taking this class.

SD

Jun 9, 2020

The instructor described the lessons nicely. This is an important course for the HR professionals. I learnt and enjoyed this course much . This course will help me build career in life .

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26 - 50 of 182 Reviews for Negotiation skills: Negotiate and resolve conflict

By Eduardo R P B

Mar 1, 2021

The course has very interesting information and doesn't lack resources, but I believe the topics deserve a more practical approach to make it more feasible.

By Seva B

Feb 1, 2023

The majority of information is theoretical without real-world examples which makes it close to useless. There are some interesting insights but they are rare.

By Danilo S F C

Jun 15, 2022

Muy bueno e interesante el curso ya que esta temática nos ayuda a enfrentar y resolver conflictos que nos encotramos en la vida cotidiana personal y laboral.

El mundo sería diferente si en cada conflicto las personas llegaran a una conciliación donde se podrían evitar efectos secundarios.

By Baner G

Mar 25, 2023

Amazing course. I loved the way it teaches you how to have a broader view about negotiation and conflicts. It's a mind changing course that transformed the way i see and understand the world. It's a world class course. Reliable, insightful and mind changing.

By Renil J

Aug 28, 2023

An excellent course on negotiation and conflict resolution. I learnt more in depth and the different methods not just handling conflict but also the perspectives. Very well structured and great connection with the lecturer.

By Maria M R

Mar 5, 2022

I am a manufacturing manager by profession. This course helped me a lot in my mundane tasks of negotiating and dealing with other department, team members and stakeholders. Kudos to the brilliant team of this curriculum!

By Андрей Л

Oct 22, 2022

Thank you very much for this course! Simple way introduction in difficult conflict management and negotiation theme. I refreshed all my knowledge of negotiations and I start to be more successful on this way.

By Jennifer B

Jul 20, 2023

It was a very thorough course. I learned quite a bit from it. I am now using this knowledge in my everyday life. Thank you for providing this course content. I recommend taking this class.

By Meera C

Jan 10, 2022

really well presented with relevant and practical theories that can be implemented in a workplace straight away! One of the better courses i have done recently.

By Beata C

Jul 21, 2023

It was pure pleasure to listening Dr Andrew Heys he has amazing style and sense of transfer of information in much more easy then technical way.

By Nguyen,Tuan L

Aug 30, 2022

Great course on negotiation and conflict resolution. The instructor is knowledgeable and breakdown complex issues well in a multifaceted manner.

By Michael M

Dec 20, 2020

Dr. Heys has fantastic delivery, good supporting materials. The materials learned are relevant for day to day and a good refresher.

By Sajjad A

Jan 31, 2024

Best course for building and improving negotiation and conflict resolution skills. Highly recommended for all project managers.

By Elena S

Jun 21, 2020

Great course! A lot of insights and take aways! I would recommend this course to everyone who is working with others!

By Krishna K A

Sep 28, 2022

excellent material which includes different theories that can apply and an practical approach to handle real issues

By Gladys M

May 10, 2021

I really enjoyed the course it was widely covered and the Lecturer was very good in explaining everything in detail.

By SIBOMANA A

Oct 12, 2020

Well designed and explained notes.

Clear video and sounds.

Enough notes for reading.

This course was at High standard

By Ali M

Nov 15, 2023

I am thrilled that the course was beneficial and that the instructor delivered the material quickly and clearly.

By ABDULRAHMAN A A S

Aug 10, 2022

A really informative and interesting course which has certainly extended my awareness. Thanks a lot . Abdulrhman

By Sachin J

May 13, 2020

Very good presenter and content. Some minor technical issues on certain video, but overall very good course.

By Ariem V C

Oct 16, 2020

Excellent course. Very practical to my work now especially that I am negotiating for a project to be done.

By Juan C E E

Nov 3, 2020

very good explanation describing teh different situations that can arrive in the real life and examples.

By Maaike R

May 8, 2023

well structured; good teacher :-), I had fun learning; it makes me proud that I made it till the end.

By Deshik S

Jul 19, 2020

Pragmatic approach and tips. Essential for a rookie to begin with and for a pro to fine tune skills.

By Agne D

Nov 1, 2020

Very interesting course, good material, great instructor. I have really enjoyed every lesson!