Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
Este curso forma parte de Programa especializado: Influencing: Storytelling, Change Management and Governance
Acerca de este Curso
- 5 stars75,61 %
- 4 stars19,43 %
- 3 stars4,24 %
- 2 stars0,70 %
Principales reseñas sobre NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT
One of the best courses I took on the Coursera platform. Induced a lot of learning. Special thanks to the wonderful instructor and Coursera.
The instructor described the lessons nicely. This is an important course for the HR professionals. I learnt and enjoyed this course much . This course will help me build career in life .
Excellent course that will really help me as an HR professional. The instructor is very easy to understand and he described the lessons in a superbly clear manner.
This course was very insightful and gave me insights on how to handle conflict and negations in my personal life as well as in business.
Acerca de Programa especializado: Influencing: Storytelling, Change Management and Governance
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