Este curso forma parte de Programa especializado: Gestión de la cadena de valor

4.6
estrellas
1,139 calificaciones

96 %

Gopesh Anand

45.239 ya inscrito

Ofrecido Por

Parte del título de grado Master of Business Administration (iMBA)
Más información

Programa especializado: Gestión de la cadena de valorUniversidad de Illinois en Urbana-Champaign

Acerca de este Curso

144.794 vistas recientes

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. 
You will be able to: 

• Relate underlying principles to operations management frameworks and techniques 
• Synthesize information to make strategic operations decisions 
• Evaluate processes on different dimensions   
• Apply analytical techniques for tactical operations decision

This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at https://degrees.giesbusiness.illinois.edu/idegrees/.

Fechas límite flexibles

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Certificado para compartir

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100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Curso 3 de 7 en

Programa especializado: Gestión de la cadena de valor

Aprox. 17 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Habilidades que obtendrás

Supply Chain
Inventory
Process Analytics
Operations Strategy

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Certificado para compartir

Obtén un certificado al finalizar

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Curso 3 de 7 en

Programa especializado: Gestión de la cadena de valor

Aprox. 17 horas para completar

Inglés (English)

¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?

Prueba Coursera para negocios

Instructor

Calificación del instructor

4,69/5 (230 calificaciones)

Gopesh Anand

Professor of Operations Management, Department of Business Administration, Gies College of Business

Department of Business Administration, College of Business

86.965 alumnos

4 cursos

Ofrecido por

Universidad de Illinois en Urbana-Champaign

Comienza a trabajar para obtener tu maestría

Este curso es parte del Master of Business Administration (iMBA) completamente en línea de Universidad de Illinois en Urbana-Champaign. Si te aceptan en el programa completo, tus cursos cuentan para tu título de grado.

Más información

Mira cómo los empleados de las mejores empresas dominan las habilidades más demandadas

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Programa - Qué aprenderás en este curso

Calificación del contenido96%(4,335 calificaciones)

Semana

Semana 1

4 horas para completar

Course Orientation & Operations Strategy

Welcome to the world of Operations Management. Operations are the repetitive processes used to create and deliver products and services. Effective operations strategies and tactical management of such processes are vital to delivering quality product and services and creating value. Module 1 covers the basis of operations management and how it works in different kinds of organizations. Connecting operations management to other aspects of running an organization, it lays the groundwork for how to develop and implement a solid operations strategy.

4 horas para completar

17 videos (Total 90 minutos), 6 lecturas, 8 cuestionarios

17 videos

Course Introduction: Welcome to Operations Management5m

Meet Professor Gopesh Anand 3m

Learn on Your Terms30s

Role of Operations and Supply Chain Management2m

Process View of Operations6m

Input-Process-Output4m

Business Success from Operations6m

Strategic Alignment8m

Formulating Operations Strategy8m

Priorities and Capabilities5m

Operations Strategy Based on Customer Needs3m

Implementing Operations Strategy5m

Tradeoffs and Cumulative Capabilities2m

Mass Customization7m

Manufacturing vs Service Operations6m

Challenges of Service Operations5m

Implementing Service Operations7m

6 lecturas

Syllabus10m

About the Discussion Forums10m

Update Your Profile10m

Learn More About Flexible Learning Paths10m

Module 1 Overview5m

Module 1 Readings1h

8 ejercicios de práctica

Orientation Quiz5m

Describing Operations Knowledge Check5m

Business Success from Operations Knowledge Check5m

Focused Operations Knowledge Check5m

Tradeoffs and Cumulative Capabilities Knowledge Check5m

Mass Customizations Knowledge Check5m

Manufacturing and Service Orientation Knowledge Check5m

Operations Strategy Graded Quiz30m

Semana

Semana 2

5 horas para completar

Process Configurations and Metrics

5 horas para completar

12 videos (Total 86 minutos), 3 lecturas, 11 cuestionarios

12 videos

Process Arrangements - Linear and Jumbled4m

Implications of Linear vs. Jumbled6m

Generic Process Configurations10m

In-Video-Question: Selecting Process Configuration3m

Implications of Process Configurations9m

Process-Product Matching7m

Selecting a Process Configuration2m

Process Mapping8m

Metrics to Assess Performance9m

Little's Law11m

Activities Within Processes7m

Capacity Utilization5m

3 lecturas

Module 2 Overview10m

Module 2 Readings1h

Solution Key: Williams Brothers – Operations Strategy and Process Configuration10m

10 ejercicios de práctica

Process Types Knowledge Check5m

Selecting Process Configuration Knowledge Check5m

Implications of Process Configurations Knowledge Check5m

Process-Product Matching Knowledge Check5m

Process Mapping Knowledge Check5m

Process Metrics Knowledge Check5m

Little's Law Knowledge Check5m

Activities Within Processes Knowledge Check5m

Capacity Utilization Knowledge Check5m

Process Configurations and Metrics Graded Quiz30m

Semana

Semana 3

3 horas para completar

Inventory Management

3 horas para completar

8 videos (Total 68 minutos), 2 lecturas, 7 cuestionarios

8 videos

Reasons for Inventory8m

Classifications of Inventory11m

How Much and When7m

Economic Order Quantity12m

Calculating How Much to Order7m

Reorder Point for Continuous Replenishment or Review7m

Calculating When to Order7m

Other Inventory Management Systems3m

2 lecturas

Module 3 Overview10m

Module 3 Readings1h

7 ejercicios de práctica

Types of Inventory Knowledge Check5m

How Much and When Knowledge Check5m

Economic Order Quantity Knowledge Check5m

Calculating How Much to Order Knowledge Check5m

Calculating When to Order Knowledge Check5m

Other Inventory Management Systems Knowledge Check5m

Inventory Management Graded Quiz30m

Semana

Semana 4

4 horas para completar

Supply Chain Management

4 horas para completar

11 videos (Total 68 minutos), 4 lecturas, 9 cuestionarios

11 videos

Supply Chains and Their Complexities9m

Managing The Supply Chain3m

Reasons for and Risks of Outsourcing6m

Transaction Cost Economics3m

Make or Buy or Partner9m

Matching Supply Chain to Conditions3m

Variability in the Supply Chain10m

Combatting Supply Chain Variability8m

Alignment of Supply Chain Incentives7m

Course Conclusion2m

Gies Online Programs3m

4 lecturas

Module 4 Overview10m

Module 4 Readings1h

Congratulations!10m

Get Your Course Certificate10m

9 ejercicios de práctica

Supply Chains and Their Complexities Knowledge Check5m

Managing the Supply Chain Knowledge Check5m

Reasons for and Risks of Outsourcing Knowledge Check30m

Make or Buy or Partner Knowledge Check5m

Matching Supply Chains to Conditions Knowledge Check5m

Variability in the Supply Chain Knowledge Check5m

Combatting Supply Chain Variability Knowledge Check5m

Alignment of Supply Chain Incentives Knowledge Check5m

Supply Chain Management Graded Quiz30m

Reseñas

4.6

321 reseña

5 stars
76,11 %
4 stars
17,12 %
3 stars
3,59 %
2 stars
1,31 %
1 star
1,84 %

Principales reseñas sobre OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS

por DK3 de nov. de 2017

This course was easy to follow and provided insight into quality management and operational management. The tools and techniques gained from this course is a foundation moving forward.

por RR26 de jun. de 2020

The professor is really calm and composed. His way of teaching is simple and easily understandable. Clears out basic concepts and enables understanding.

por LC29 de abr. de 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

por SL24 de abr. de 2020

It was great learning this course , it was my pleasure to learn from an Indian teacher Uddata Sir ,Thank you sir for explaining everything with so relevant examples.

Ver todas las reseñas

Acerca de Programa especializado: Gestión de la cadena de valor

The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and surpluses for organizations.

In this specialization, you will gain competencies that are critical for managers in any functional area. You will learn to create, model, analyze, and maximize value in accounting, operations, and marketing. This specialization is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program here.

Preguntas Frecuentes

¿Cuándo podré acceder a las lecciones y tareas?
El acceso a las clases y las asignaciones depende del tipo de inscripción que tengas. Si tomas un curso en modo de oyente, verás la mayoría de los materiales del curso en forma gratuita. Para acceder a asignaciones calificadas y obtener un certificado, deberás comprar la experiencia de Certificado, ya sea durante o después de participar como oyente. Si no ves la opción de oyente:
es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
¿Hay ayuda económica disponible?
Sí. En ciertos programas de aprendizaje, puedes postularte para recibir ayuda económica o una beca en caso de no poder costear los gastos de la tarifa de inscripción. Si hay ayuda económica o becas disponibles para tu selección de programa de aprendizaje, verás un enlace para postularte en la página de descripción.

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Operations and Supply Chain Decisions and Metrics

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Habilidades que obtendrás