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Back to The Manager's Toolkit: A Practical Guide to Managing People at Work

Learner Reviews & Feedback for The Manager's Toolkit: A Practical Guide to Managing People at Work by University of London

4.7
stars
3,696 ratings

About the Course

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....

Top reviews

PP

Aug 15, 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!

JG

Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

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101 - 125 of 1,111 Reviews for The Manager's Toolkit: A Practical Guide to Managing People at Work

By Dimitris P

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Jun 10, 2018

This course provided me an introduction to the basic notions of management. I really feel capable to talk about these matters with my colleagues and ask for specific information about further reading or more scientific work.

By Randal N

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Oct 19, 2020

A very practical guide to managing people at work. As a soon to be first time manager, this course has gone a long way in helping me feel that I have at least a basic foundation when it comes to managing people at work.

By BEN R A

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Jun 17, 2020

HI

I deeply thank you for this course, it's the best course I have had so far it's really practical and scientific one, it's really a toolkit, THANK YOU AGAIN FOR THIS BEAUTIFUL AND CONSTRUCTIVE COURSE.

Best regards, ASMA

By Md. M A S

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Apr 10, 2020

I'm totally thinking different about managing people at work from before learning and after learning. This course gives me a lots of things how to manage people and totally pleased to have this type of course completed.

By Veronika S

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May 9, 2021

the readings were sometimes too long and difficult, and there could've been more ppt-s regarding to the videos, but altogether this was a nice course and it was very good that it was based on statistics and researches.

By PEDRO F D C N

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Mar 20, 2023

Muito Obrigado, foi incrivelmente surreal, aprendi demais, ampliei meu mundo, e estou muito feliz por essa oportunidade, além de somar pro meu conhecimento, estou com a autoestima extremamente elevada.... Gratidão.

By Ayesha K

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Dec 12, 2020

It was an excellent course and the content was well defined, comprehensive and summarized one which can enable a Manager to manage his team very well at the work place.

Highly skilled and knowledgeable instructors.

By Otoide J O

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Aug 16, 2022

This course is really exceptional. It is really a guide to Managing people at work. The practical session made it easier during the lectures. Thanks to Coursera as this has elevated my career path in management.

By Venkateswara R B

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Sep 27, 2022

This course is very usefule for managers working with diffrent teams from various backgrounds and cultures to understand the motivation factors, performanace management and also conflict resolution techniques.

By Sarah O

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Jun 26, 2020

Really good introduction to the topic, interesting readings followed by bite sized videos. It reinforced the knowledge I already had based on experience, and introduced me to some new methods within management.

By LAM L C

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Nov 4, 2022

Learn new knowledge and theories of leadership, motivation and conflict solving. This will help me in workplace team management a lot. Using these skills in work will make my work more confident and skill ful.

By karthik

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Jul 24, 2019

The managers toolkit is good to understand about the employees and their character. its gave an clear idea about how will the working environment and mainly how to handle our coworkers without any problems.

By Elena

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Mar 20, 2017

This was one of the most useful courses on management I've taken so far. Really brief but always on point topics allowed me to get a sense of what's out there and what areas I might need to explore more.

By Manuela G

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Jul 23, 2020

I enjoyed the course, the material was well explained and addtional readings was a plus. The lecturers communicated the modules material in a concise manner.

I would definitely enroll in another course.

By JDSchwind

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Dec 4, 2017

Great content! Loved the additional materials and access to everything to help with future knowledge growth. Would recommend this course to anyone that is interested in a leadership or management role.

By Srinivasan K

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Oct 14, 2022

This is an excellent course for professionals who would like to get into people management streams or new managers and HR people. Best faculty members with deep academic knowledge. Thank you UCL

By David S

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Aug 16, 2021

I found it useful, I have come from engineering and management doesn't always come naturally so this is a good course to go through if you find yourself having to manage people as well as tech!

By Ekaterina T

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Mar 11, 2018

A very interesting and engaging course, which demands from 2 to 4 hours of work per week, depending on the theme of the week. I recommend it to anyone dealing or interested in managing people.

By Gerry B

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Jul 14, 2020

Thank you to all the professors. The course is very practical ways for young managers like me in dealing with my subordinates in the organization that I am handling for the past 3 years now.

By Cristina S S

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Aug 20, 2020

I started to attend this training as curiosity but definitely an excellent training. Simple, precise, direct, well structured.

I recommended it already to one colleague and more will follow.

By Omobowale O

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Apr 12, 2020

The whole programme has been inspiring and resourceful. I plan to implement every bit of it in the discharge of my daily assignment. Thank you so much for this opportunity.

Omobowale Odofib

By Jana J G

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Jul 14, 2021

It was quite a feat. It made me sit and focus. Reminded that despite busier in life at work, learning is a must to sharpen. Grateful for this opportunity that Coursera gave me. I made it.

By Shaun F D

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Mar 21, 2021

Excellent presentation on how to manage People at Work. Should be taken by all managerial level staff of every firm in order to instill discipline and increase productivity levels.

Thanks!

By Narendra S C

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May 17, 2020

Very helpful in understanding organizational structure, and how the successful organizations are following their working culture. Thanks a lot for very detailed videos and learning tools.

By Sarah S B

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Sep 4, 2021

I have really enjoyed this course in how to manage your employees at work, also it will encourage all managers to learn a lot in managing their employees at work in different situations.