Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement.
Ofrecido Por
Leading Healthcare Quality and Safety
Universidad George WashingtonAcerca de este Curso
¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negocios¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negocios
Ofrecido por
Programa - Qué aprenderás en este curso
Establishing a Framework for Quality & Safety
Safety as a First Principle of Quality
Measures & Measurement
Quality and Safety Improvement Science
Reseñas
- 5 stars78,32 %
- 4 stars18,97 %
- 3 stars1,88 %
- 2 stars0,53 %
- 1 star0,26 %
Principales reseñas sobre LEADING HEALTHCARE QUALITY AND SAFETY
Thank you for this program. Both instructors were very engaging and offered a wealth of information. I gave it 4 stars only because some links in the required reading had expired.
Extremely educational and beneficial. However, it would be great if some of our questions are actually attended to, gives ones a higher sense of learning. Great work all the same
thank you so much for the course . It was very informative and interesting. My only comment is that I was hoping to see more application examples to be able to comprehend the theories introduced.
In this course, I have learned Establishing a framework for quality and safety, Measures and management, Quality improvement science and leadership for Quality and safety.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
¿Qué recibiré si compro el Certificado?
¿Hay ayuda económica disponible?
Can I earn Continue Education credit for this course?
¿Tienes más preguntas? Visita el Centro de Ayuda al Estudiante.
