This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position.
Este curso forma parte de Certificado profesional de Operaciones de venta de Salesforce
Ofrecido Por
Acerca de este Curso
This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful.
Qué aprenderás
Explain how CRM works in the context of sales, marketing, and customer service in modern businesses.
Articulate use cases for how Salesforce can provide value to sales teams.
Navigate Trailhead, the official learning platform of Salesforce.
Demonstrate a working knowledge of the basics of the Salesforce Sales Cloud.
Habilidades que obtendrás
- CRM
- Sales Operations
- Sales
- Salesforce Sales Cloud
- Salesforce
This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful.
Ofrecido por
Programa - Qué aprenderás en este curso
Salesforce for Business
The Sales Process
Data that Matters in CRM
The Sales Cloud
Reseñas
- 5 stars76,89 %
- 4 stars15,71 %
- 3 stars3,21 %
- 2 stars0,75 %
- 1 star3,40 %
Principales reseñas sobre SALES AND CRM OVERVIEW
I really liked this course , especially the program and the partnership with Trailblaze , i wish other specializations were like this one
Very good and clear introduction to Salesforce. Up to date materials. Well designed and engaging.
I enjoyed the experiential learnign that took place in Week 4. It solidified the ideas and material from the other weeks.
Good overview, good insight into Salesforce, Salesforce cloud and CRMs in general. Program was slow to respond to input at times.
Acerca de Certificado profesional de Operaciones de venta de Salesforce

Preguntas Frecuentes
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