Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution.
Este curso forma parte de Programa especializado: Gestión de conflictos
Ofrecido Por


Acerca de este Curso
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Prueba Coursera para negociosHabilidades que obtendrás
- Assertiveness
- Active Listening
- Communication
- Management
¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negociosOfrecido por
Programa - Qué aprenderás en este curso
Getting Started
Different Types of Conflict
Positive Aspects of Conflict
Positive Ways of Dealing with Conflict
Reseñas
- 5 stars63,96 %
- 4 stars24,23 %
- 3 stars7,69 %
- 2 stars2,42 %
- 1 star1,68 %
Principales reseñas sobre TYPES OF CONFLICT
This course is giving me insight both at a professional and a personal level; clear concepts and clear explanations.
Happy to have joined in!
Tiziano Calabrese
Great course! I learned very insightful approaches to conflict. Also, there are plenty of excellent literature the instructor prescribes as complementary reading that enriches the learning experience.
I found this course very interesting. Helpful ideas and concepts to be applied in everyday life, in both the workplace or personal life!
Good, to the point. Quick and easy tools to identify the sources and types of conflict and the tools you can use to successfully resolve conflict.
Acerca de Programa especializado: Gestión de conflictos

Preguntas Frecuentes
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