Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.
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Habilidades que obtendrás
- 5 stars75,23 %
- 4 stars19,09 %
- 3 stars3,64 %
- 2 stars1,23 %
- 1 star0,78 %
Principales reseñas sobre IMPROVING COMMUNICATION SKILLS
Professor Maurice Schweitzer is obviously an expert in this field, and it was great to be able to learn from him. Course was very useful and thoughtfully presented.
I really enjoyed this course. It was very clear and straight to the point. I just need to go ahead and start trying to apply what I learned and I'm sure I'll get some extra questions then.
This course is very usefull and i learnt so many things from this course. A special thanks to Coursera team to make me learn the course and providing the courses in a effecient manner.
The material was well organized and I learned important skills that I am taking away from this course. The examples provided through the lectures were extremely helpful, too. Great course!
Acerca de Programa especializado: Achieving Personal and Professional Success
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