Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.
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Habilidades que obtendrás
- 5 stars75,22 %
- 4 stars19,11 %
- 3 stars3,67 %
- 2 stars1,18 %
- 1 star0,79 %
Principales reseñas sobre IMPROVING COMMUNICATION SKILLS
I really enjoyed this course. It was very clear and straight to the point. I just need to go ahead and start trying to apply what I learned and I'm sure I'll get some extra questions then.
Decent course. Good basic understanding. However, some of the examples left us hanging ie what about the Cop who convinced the suspect to plead guilty - how did he do it, why only in half hour?
Loved it! Learned a lot and the professor provided clear and informative videos. Definitely suggest for anyone interested in gaining a better understanding of effective communication.
I liked so much this course. The examples were so good to connect the concept and the real scenarios. Soft skill are so important and I'll use it to increase my communication with my colleagues.
Acerca de Programa especializado: Achieving Personal and Professional Success
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