Este curso forma parte de Programa especializado: Omnichannel Retail Strategy

4.7
estrellas
35 calificaciones

Matthew Bidwell

Ofrecido Por

Programa especializado: Omnichannel Retail StrategyUniversidad de Pensilvania

Acerca de este Curso

4095 vistas recientes

In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.

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100 % en línea

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Curso 2 de 3 en

Programa especializado: Omnichannel Retail Strategy

Nivel principiante

Aprox. 8 horas para completar

Inglés (English)

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Certificado para compartir

Obtén un certificado al finalizar

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Curso 2 de 3 en

Programa especializado: Omnichannel Retail Strategy

Nivel principiante

Aprox. 8 horas para completar

Inglés (English)

Instructor

Calificación del instructor

4,83/5 (12 calificaciones)

Matthew Bidwell

Associate Professor of Management

The Wharton School

125.383 alumnos

3 cursos

Ofrecido por

Universidad de Pensilvania

Programa - Qué aprenderás en este curso

Semana

Semana 1

2 horas para completar

Module 1: Human Capital and Performance

In this module, you will begin to assess the links between managing people and organizational performance and how human capital can drive value. You will examine methods of managing people in ways that create value. using the ability-motivation-opportunities framework. By the end of this module, you will have a clearer understanding of how human capital management operates as a system, the ways these systems interrelate across a company, and how it all relates to a broader organizational strategy.

2 horas para completar

8 videos (Total 56 minutos), 1 lectura, 1 cuestionario

Semana

Semana 2

2 horas para completar

Module 2: High Performance Staffing

In this module, you will examine various elements of high performance staffing, an important concept in effective human capital management. You will delve into specific best practices for making the right decision in your hiring process and how the internal hiring pipeline plays a role in this decision making process. By the end of this module, you will be able to identify the benefits of adopting effective hiring practices and understand how this contributes to to well-established internal hiring channels in the future.

2 horas para completar

8 videos (Total 61 minutos), 1 lectura, 1 cuestionario

8 videos

Effective Staffing: The Right Number of People9m

Effective Staffing: The Right People4m

Effective Staffing: The Problem with Intuition4m

Best Practices in Selecting Employees: Identify Your Criteria5m

Best Practices in Selecting Employees: Evaluating Candidates13m

Best Practices in Selecting Employees: Integrating Scores5m

New Technologies in Hiring6m

Developing the Talent Pipeline9m

1 lectura

Module 2 Lecture Slides30m

1 ejercicio de práctica

Module 2 Quiz30m

Semana

Semana 3

2 horas para completar

Module 3: Development and Retention

In this module, you will consider the best ways to develop and retain current employees. You'll think critically about job skills as well as the the drawbacks and benefits of job training depending on your approach. You'll examine the impact of turnover, and the loss of organizational investment in an employee associated with attrition. By the end of this module, you'll be able to identify reasons why an employee leaves an organization and develop a plan for retaining valuable members of your team.

2 horas para completar

7 videos (Total 57 minutos), 1 lectura, 1 cuestionario

Semana

Semana 4

2 horas para completar

Module 4: Motivating the Frontline Workforce

In this module, you will continue examining human capital in the organizational workforce. You'll utilize your knowledge about employee retention to now focus on employee motivation, identifying multiple factors that play a role in employee satisfaction. You'll discuss how to pay employees effectively and how to design a job so that employees feel motivated on a day-to-day basis. By the end of this module, you will possess a wide array of tools to incentivize employees to work effectively over longer periods of time with a company.

2 horas para completar

7 videos (Total 72 minutos), 1 lectura, 1 cuestionario

Reseñas

4.7

8 reseña

5 stars
80 %
4 stars
11,42 %
3 stars
2,85 %
2 stars
5,71 %

Principales reseñas sobre MANAGING HUMAN CAPITAL IN RETAIL

por TW6 de ago. de 2021

Really interesting course. Definately made me think about the importance of human capital within businessses and the ways to improve retention in employees. Learned so much

por MT4 de oct. de 2021

This course is very useful and well understand for students.I think we can apply these to our physical business environment.

por GP6 de oct. de 2021

The course was quite basic but very insightful overall

por MR30 de oct. de 2021

An excellent course with relevant and updated information about the subject. Great presentation with engaging talk, slides, anecdotes and examples.

Ver todas las reseñas

Acerca de Programa especializado: Omnichannel Retail Strategy

This Specialization provides learners with insight about operating in a transformed retail industry. You'll learn how to navigate the disruption in retail marketing caused by COVID-19 and to develop a framework to create a competitive strategy that focuses on a new customer-centric approach to marketing. You'll also learn the fundamentals of human capital management, with a focus on the retail industry, and do a deep dive into some of the practices that drive organizational success. Finally, you will review supply chain fundamentals, concentrating on the impact that the digital transformation has had on the retail industry. In utilizing meaningful retail analytics, you will learn how to generate value for retailers and their supply chains.

Preguntas Frecuentes

¿Cuándo podré acceder a las lecciones y tareas?
El acceso a las clases y las asignaciones depende del tipo de inscripción que tengas. Si tomas un curso en modo de oyente, verás la mayoría de los materiales del curso en forma gratuita. Para acceder a asignaciones calificadas y obtener un certificado, deberás comprar la experiencia de Certificado, ya sea durante o después de participar como oyente. Si no ves la opción de oyente:
es posible que el curso no ofrezca la opción de participar como oyente. En cambio, puedes intentar con una Prueba gratis o postularte para recibir ayuda económica.
Es posible que el curso ofrezca la opción 'Curso completo, sin certificado'. Esta opción te permite ver todos los materiales del curso, enviar las evaluaciones requeridas y obtener una calificación final. También significa que no podrás comprar una experiencia de Certificado.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
¿Hay ayuda económica disponible?
Sí. En ciertos programas de aprendizaje, puedes postularte para recibir ayuda económica o una beca en caso de no poder costear los gastos de la tarifa de inscripción. Si hay ayuda económica o becas disponibles para tu selección de programa de aprendizaje, verás un enlace para postularte en la página de descripción.

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Managing Human Capital in Retail

Acerca de este Curso