Hello, welcome back. My name is Tyler McMinn with Aruba, and this is our Aruba Central Cloud Basic courts. And I say central because we're knee deep in part two where we're looking at our configuration of central, how to onboard our devices, the conflict that we pushed out, how to group your devices label them by sight and what not. And now we're taking a look at monitoring, how you can actually start to gain some insights into what type of traffic, what type of users are on your network and what they're doing. So let's take a look at monitoring in a bit more detail. [MUSIC] So starting here, we're looking at applications and unified communication and collaboration setup. To set this up you would go down to the group setting under access point devices for example. And you want to enable under services this deep packet inspection. Either all, or just looking at App to do deep packet inspection clients traffic for App and application categories. There's WebCC which perform deep packet inspection client traffic to a specific web category or reputation through classification, WebCC, or none if you want to disable that. But by enabling the service, you'll now be able to start gathering statistics almost immediately on what people are using to connect to the network, and what they're going to be seen on the network. The network service subscription is required for this. So for UCC to work, you want to subscribe to all of the devices that will carry voice traffic to the UCC service. To assign UCC to a device, simply drag the device to the service category and the license will automatically be assigned. So grab one or more of these, drag them on over to UCC, and your license now applies. If you enable the unified communications subscription on an instant AP, it will automatically enable open flow on instant access points, and therefore no real explicit configuration is required. You might recognize OpenFlow as a protocol that's used in traditional software defined networking. And it's this way of just exchanging information between the access point and central. For link or Skype for business, S, D, N, A, P, I can be used to dynamically prioritize traffic at the edge of the network using OpenFlow. But you would want to configure OpenFlow on the controller and its instances on switches. IEPs, it's automatic. For the wireless LAN that will carry voice traffic, calls, set the rule type to access control and set the following parameters for the network service in this case, unified communication. So you can apply for this employee one network, this wireless LAN, change the downloadable role here to add rules for it to be able to capture based upon this whole traffic. This depends on the type of voice application you're using, generally link is the old Skype for business is well supported. Now, once you've enabled these services, one of the main features are going to want to use is the application visibility, that deep packet inspection and that categorization of your apps. So the application tab, if you go under your group and look at summary and then visibility for application. The application portion will list just the top five applications that they're seeing in this case. And you can analyze client traffic flow using this chart over time. The applications are going to be stacked, so I'll give you kind of an overall what your traffic looks like, and then you can click on any of these individual ones. We can see the big blue bar here is YouTube traffic in this example. Yeah, so simply select the square box icon, and you can dive in under the summary tab. If you want to change over to category from application, no problem, it will break it down by category. So you can do the client traffic data size flowing to and from the application by hovering the mouse over the graph. In this example, web traffic is the largest streaming, it looks like actually, followed by looks like unknown streaming antivirus and so on. So you can view the entire application category by selecting the box icon. There's just the top five. And [COUGH] if you want to go ahead and expand this, you can, under visibility as a list as opposed to summary. And it will break it down and give you a deep dive. So if you're interested in iCloud traffic, even though it's a small percentage of use, you can open that up and then it would give you a bit more detail about that usage sent and received by scrolling down to the website section. You can view tables which categorized client traffic that send and receive data. Categories include unclassified, [LAUGH] But social networking, streaming web, cloud file storage, instant messaging, and the rest. And so this is part of the WebCC license where it categorizes what internet traffic type into these groups rather than just saying you went to these websites. And then on top of that, you can do classification of reputation score. And so this is through a partnership that we have a BrightCloud Webroot, where they have a million plus different websites that's constantly being updated. And they categorize the web into these kind of easy categories for us to be able to apply policy to. When you want to block traffic, when traffic passes passes through the Aruba firewall, the firewall will either allow or block and the block traffic section on the application visibility here dashboard, it allows you to view the block devices from a selected group as a CSB file. So you can select a group and in the traffic blocked traffic drop down list. And then when you pull down the CSB file, it will give you that detailed information. I don't know if this has been updated recently or not, but this is probably one that they'll probably take a look at here. Still, the information is there. And with UCC, we're just looking at VOIP calls with the growing use of wireless devices, the proliferation of mobile tablets and smartphones, clients create control and visibility challenges for communication collaboration. In other words, how do you tie this in with their calls to Skype for business for example. And so to overcome these, Aruba offers the unified communication application service to manage your enterprise communications ecosystem. So UCC is the term used to describe this integration of various communication methods. And previously, couple slides back we showed where you would enable the service. Now, what you can get out of that under global applications for example, instead of application visibility, go over to UCC tab. And this will give you essentially a short mean opinion score of what the call quality is like, individual calls in your call detail records, your CDRs, when that call took place, who the client was, the client health, SSD, and the protocol that they were actually dialing into. If you want to expand one of these, you can get that call detail record of exactly who they called from and to, the start and stop time, the call quality. Be able to really do some in depth troubleshooting and keep a history of those call detail records. The application UCC page provides a variety of charting that you can use as well. The client health, the amount of calls overall, most calls, least calls, all of that can be sorted out. And you can sort this by call quality or just sheer number of calls. To enable call prioritization, simply select the UCC and then click the settings icon to display the UCC configuration page. And you can set your DCP code points that you want to use, how the traffic that comes in as a VOIP call which we recognize on the edge of our network on the access points. Now when it hits the wire, we want to make sure that we're prioritizing that, not only on the wireless but through the wired connectivity out to the internet. So tagging it at layer three with these differentiated service code points or DSEP values of 46, or 34, or whatever it is, all that can be edited, although we recommend to keep it the same. So, that gives us a basic overview of your monitoring to see the WI-FI connectivity itself, and do a little bit of trouble shooting. You can see all the devices, or you can filter down to an IEP group, site, or label that you want to use. And then look to see if there are any areas where we have WI-FI issues. So under the overview tab, if you go to WI-FI connectivity, you can see an overall kind of alert bar here, and then what the connection experience is. So it's a detail for all clients that are connected to or tried to connect to each point of this connection phase, the wireless association, the authentication, receiving a DCP address, and then ultimately doing DNS lookups. If there's a failure at any one of these stages, that's going to impact the customer's experience. So a ticket like, hey, my call was really bad, I wasn't able to make a call, or my wireless was just garbage trying to get online, I was able to look at Facebook. It could have been a breakdown at any point. This would at least give you an idea if you're experiencing issues, widespread issues. So in this example, it shows the general health is actually really good, which is pretty cool. And, for whatever reason DCP may have been statically assigned, but normally DCP response time. So, out of 100% of our connection rates, everything looks pretty good, just not using DCP for some reason. AI insights is the final tab here. This displays information on issues with the network. So, AI or artificial intelligent insights are displayed for a selected time period based on the time you select in the time range filter. And then selecting one of the following time ranges from the time filter, you can view insight data. So, they're expanding a particular insight severity issue we had here, where a switch was impacted due to availability in the last, well, not a really good metric here, but you can see the last day or whatever. And it shows you the site, the switch, and actually the port where this impact took place, which is great. This means that you can quickly narrow down to where you should have connectivity on this interface. With this, let's pause here. And when we come back in the next video, we'll dive into some analytics, where this is more of just an overview of the hardware, monitoring, your VOIP monitoring, your application monitoring, and then your general client experience. Let's take a look at how you can actually apply this in some retail spaces. Let's take a break, I'll see you back in the next video.
