Hello and welcome back to Session 2. Again, I'm Diane Davidson and I wanted to share with you that I live in California in Roseville, which is just outside the state capital of Sacramento, I live with my dog and she's so cute I know look at her. Yes, she's a very sweet miniature golden doodle and we do almost everything together, walks, grocery runs, and she even sits with me at work. We moved to a condo in Roseville from our house and Sacramento and didn't realize all the changes that we would experience as a result, one being that she no longer had a doggy door. She couldn't go outside whenever she wanted as she had been trained. In our new condo, they had leash laws and a fine for not cleaning up after your pet, so Lani couldn't go outside by herself anymore. Thank goodness, there were phyto House stations all around the property for moments requiring pickup, so that wasn't too much of a problem, but it was the late night and the early morning moments when Lani needed real quick relief and sometimes she had to go and I wasn't really ready to be seen in public, after repeatedly bending over to put her leash on several times a day, my back really started to hurt. The question was, how does Lani go out when she needs to urgently make it less painful for me to put on her leash and be ready at any time of the day or night without having to go outside. Lani and her best friend being my mom's Cat, talked about the situation and brainstorm some idea. Guess what his first suggestion was. Being suggested, getting a litter box. We actually had to consider that idea just to keep him engaged in the process, then he suggested, hey, why don't you move in with me? After all, grandma has a big yard with no laws and she drops more stuff when she's cooking, he also mentioned maybe not eating or drinking so much. After more brainstorming, they came up with a final recommendation, so instead of Lani barking and crying frantically, she would just stand by the door, make a little sound with her indoor voice, so I knew when she had to go out. Then to help out with my back pain, she would jump up on a chair so I could put her leash on without having to bend over. Just a little training was required, then they suggested that we buy a retractable leash so that she could go out and I could stay in and hide behind the door. She just had to be nice if neighbors came around the corner and startled her so she wouldn't start barking it them. Then she jumped back up so I can take off the leash and then with Lani doing most of the work, she wanted to know what was in it for her, I agreed to give her a treat every time she kept up her end of the deal, pun intended. She even got some new shades and a puppet chino for being such a cool dog, as I share that story, you probably recognize the first couple of steps of our seven step model and you also heard the rest of the steps too. In this session, we will explore the next four steps. Let's review all the steps now, do you remember your kinetic? All right, here we go. The first one is problem ID. The second step is re-frame it into the form of a goal-oriented question. The steps will cover today are brainstorm, choose three advantages and disadvantages, then after that, we prepare and recommend our recommendation, then we engage feedback. That's what we have in store today.