During a meeting at Brown Sports and Apparel, the director of clothing and merchandise had noticed that the cost of plastic has increased significantly, causing a shortage of hangers for clothing. In order to reduce the cost, the director has asked the team to create a new process to lower the amount of hangers by recycling the hangers from the warehouse to the stores. In this video, you will learn how the MIS framework can be used to structure decision making in a firm. And by the end of this video, you'll understand the importance of data and how it influences business decisions. Let's revisit the MIS model. People addresses what role will people play in resolving the challenge, like what are their needs? Process is understanding which procedural enhancements, requirements, or additions are needed. Technology considers actually what technology is required. Data are the facts, what facts are needed to impact the solution. An information system is a system that will be used to solve the business challenge. So what is the problem at Brown Sporting and what are they trying to resolve? Let's discuss the business problem. A, Brown Sporting uses hangers for garments with the store logo. Since the supply chain has caused a significant shortage of materials, Brown Sporting has decided to reduce costs by creating a recycle campaign. And how can the MIS model be used to create a plastic hanger recycling campaign? Let's build a strategy leveraging the framework. Data, data can be hanger information, origin of garments, current location of the hangar, destination information, and tracking history of the hangar. The people can be operation staff, store personnel, and operations management. Process is each hanger must be tracked from the warehouse to the store and back to the warehouse and a unique tracking number is required. Technology will be a database, scanning technology, software, and barcode readers. The information system would be a hanger tracking database, store scanner, barcode software, and reporting that could report on things like hanger reuse, cost information, reuse projections, and other important information. So here are the outcomes. The company can now track hangers, provide updates on inventory, reduce the cost of producing or acquiring hangers for garments, and leveraging hanger information to assist with merchandise tracking as well. In this video, you learn how to use the MIS framework and how it can be leveraged to build a strategy to solve business problems. In the next video, we'll have a discussion on competitive advantage, business models, and information technology. [MUSIC]
