Insiders' Viewpoints – Remote Support

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Destrezas que aprenderás

Information Technology, Customer Service, Ticketing Systems, Service Level Agreements, Technical Support

Reseñas

4.8 (241 calificaciones)

  • 5 stars
    82,15 %
  • 4 stars
    16,18 %
  • 3 stars
    0,82 %
  • 2 stars
    0,41 %
  • 1 star
    0,41 %

MC

22 de oct. de 2022

I thoroughly enjoyed taking this Introduction To Technical Support course! The Hands On Projects were extremely simple to follow along with. Would definitely recommend.

SV

5 de ago. de 2022

The lessons were straight forward, and simple to understand. This course is making it possible to learn the fundementals of IT Support in a fast and reasonable pace.

De la lección

Support Tools, Support Tiers, and Service-Level Agreements

Impartido por:

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    Rav Ahuja

    Global Program Director

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    Amy Norton

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