By the end of this project, you will be able to build a user experience map to visualize the entire end-to-end user experience that the average user goes through to accomplish a goal so that your organization can gain a baseline understanding of experience before taking a product or service live. To do this you will gain hands-on experience exercising empathy to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities and overall qualities of the customer experience in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Business Process Management
User Experience Design (UXD)
User Interface (UI) Design
En un video que se reproduce en una pantalla dividida con tu área de trabajo, tu instructor te guiará en cada paso:
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En un video de pantalla dividida, tu instructor te guía paso a paso