Create Customer Support Data with Google Sheets
8430 ya inscrito
8430 ya inscrito
By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
En un video que se reproduce en una pantalla dividida con tu área de trabajo, tu instructor te guiará en cada paso:
Tu espacio de trabajo es un escritorio virtual directamente en tu navegador, no requiere descarga.
En un video de pantalla dividida, tu instructor te guía paso a paso
por EO4 de ene. de 2022
I enjoy every bit of the training. especially the part I was given my cloud workspace to work on while following the lesson.
Thanks for this opportunity.
por RP22 de may. de 2021
This course is very helpful for Beginners. Thank you for creating this helpful Guided Project.
por AS5 de jun. de 2021
Thanks to the team Coursera and the lecturer i have learned a lot
por JM26 de jun. de 2020
Very nicely and beautifully explained. This is a much needed course for my present job. Thank you so much, Melissa.